Customer Policy

• We take an equivalent quantity of gold in advance against confirmation of an order.
• We take gold purity 100% as base purity and the received metal will be converted accordingly.

MANUFACTURING/MELTING PURITY(KT.)	FINISHED GOODS/BILLING PURITY(KT.)
14KT-58.40%	59.50%
18KT-75.10%	76.00%

Diamond and CZs

• Party has to provide item wise diamond bagging as per our standard procurement process.
• Approx up to 2% Diamond breakage loss should be tolerated by party if purity lies from VVS to VS
• Approx up to 3% Diamond breakage loss should be tolerated by party if purity lies from SI to I3
• In case of Tapper-Baguette and princess setting-breakage % may vary as per nature and complication involved in the work.
• Swarovski CZ or Commercial CZ rate and MEZZARIA'S DIAMOND rate is as per the chart attached in mail. Labour :-

Type of Product	Labour	Terms and Diamond
Reg Setting	500	N/A
Micro Setting	550	N/A
Flat(Reg + Micro)	525	N/A
Special	800	N/A
Invisible Setting	600	MEZZARIA PRINCESS ONLY
Full Set(Pendant, Earring, Ring)	600	MEZZARIA PRINCESS ONLY
Necklace(Reg.)	600	N/A
Necklace(Micro)	650	N/A
Minimum Labour(Except Nosepin)-1200/Product

If any product which involved extraordinary efforts and making cost then it will be charged as per the mutual understanding of both the party.

Delivery

Within 15 to 20 working days after procurement of all the raw materials involved if products are selected from our existing product rang else a tentative delivery schedule is given looking to the size & type of product.

Payment

1. For Jobwork :-

Types of Payment	Terms Of Payment
Gold	Advance
Labour	Against Delievry(COD)
Parcel Charges	One Side By Party-One Size by Mezzaria

2. For Mezzaria's Diamond :-

Types of Payment	Terms Of Payment
Gold	Advance
Labour	Against Delievry
Diamond	Within 30 Days After Delivery
Parcel Charges	One Side By Party-One Size by Mezzaria

• Diamond quality & Gold purity certification from authorised Laboratories and stamping is charged extra as per actual.
• Kindly consider this as a written & mutual understanding to create and maintain a transparent give-n-take and long lasting business relationship.